Shipping policy

Shipping Policy

Effective Date: June 2026

Thank you for shopping with Soft But Savage Lounge.

Digital Products

Most products sold through Soft But Savage Lounge are digital products, including but not limited to:

  • Digital courses

  • Workbooks

  • Journals

  • Planners

  • Affirmation cards

  • Audio meditations

  • Downloadable resources

Because these products are delivered electronically, no physical item will be shipped.

Upon successful payment, customers will receive immediate access to their digital products through the provided download link, customer account, email delivery, or course platform.

If you experience any issues accessing your digital purchase, please contact us at softbutsavagelounge@gmail.com .

Physical Products

If physical products are offered through our store, including merchandise, apparel, journals, planners, or other tangible items, the following shipping terms apply:

Processing Time

Orders are typically processed within 3–7 business days after payment is received.

Processing times may vary during holidays, promotions, or periods of high demand.

Shipping Time

Estimated delivery times:

  • United States: 5–10 business days

  • International: 10–30 business days

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on product weight, destination, and shipping method selected.

Tracking Information

When available, tracking information will be sent to the email address provided during checkout once your order has shipped.

Delayed, Lost, or Stolen Packages

Soft But Savage Lounge is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.

Once a package has been marked as delivered by the carrier, we are not responsible for lost, stolen, or misplaced packages.

Customers should contact the shipping carrier directly regarding delivery issues.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Soft But Savage Lounge is not responsible for orders shipped to incorrect addresses provided at checkout.

Additional shipping fees may apply if an order must be reshipped.

Contact Us

If you have questions regarding shipping or delivery, please contact:

Soft But Savage Lounge

Website: https://softbutsavagelounge.com

Email: softbutsavagelounge@gmail.com

Thank you for supporting Soft But Savage Lounge.

Soft enough to heal. Savage enough to rise.